We want you to work with us with complete peace of mind. These are the formal commitments we make on every project.
We guarantee 99.9% availability on our hosting services. If we fail to meet it, you receive proportional credit without having to claim it.
We respond to critical support tickets in under 2 hours. General tickets in under 24 hours, 365 days a year.
If you're coming from another hosting provider, we migrate your website and email at no cost, with zero downtime.
Daily automatic backups with 30-day retention. Free restoration in case of incident.
No fine print. Clear SLA, detailed scope, and agreed deadlines in writing before any work begins.
On hosting services: if you're not satisfied within the first 30 days, we refund your money — no questions asked.