Privacy Notice

Last updated: April 28, 2026

1. Identity and address of the data controller

SRM Systems, with offices in Mexico City, Mexico, is responsible for the processing of the personal data you provide to us, in accordance with the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

2. Personal data we collect

We may collect the following personal data when you contact us, request a quote, or hire a service:

• Identification data: full name, date of birth (when applicable).
• Contact data: email, phone, address.
• Tax data: RFC, business name, tax address (business clients).
• Billing data: payment method, purchase history.

3. Purposes of processing

Primary purposes (necessary): handle quote requests, provide contracted services, issue invoices, provide technical support, and comply with legal and tax obligations.

Secondary purposes (optional): sending newsletters, offers, and informational content. You may object to these at any time.

4. Data transfer

Your data may be transferred to technology providers (payment gateways, email platforms, licensed software manufacturers) strictly to provide the contracted service. We do not sell or share your data with third parties for unrelated commercial purposes.

5. ARCO rights

You have the right to Access, Rectify, Cancel, or Object to the processing of your personal data, as well as to revoke consent previously granted. To exercise these rights, write to privacidad@srm-systems.com indicating:

• Full name and contact email.
• Copy of valid official identification.
• Clear description of the right you wish to exercise.

We will respond within a maximum of 20 business days.

6. Use of cookies and similar technologies

We use first-party and third-party cookies (Google Analytics, Meta Pixel) to analyze browsing behavior and improve user experience. You can disable cookies from your browser settings.

7. Security measures

We implement administrative, technical, and physical security measures to protect your data against loss, misuse, or unauthorized access: SSL/TLS encryption, encrypted backups, role-based access control, and periodic audits.

8. Changes to this notice

This notice may be modified at any time. Changes will be published on this same page indicating the date of the last update.

9. Contact

For any questions about this privacy notice, please write to privacidad@srm-systems.com.